This privacy policy sets out how we use and protect any information that you provide us with, either by signing up to our newsletter or by using this website. We are committed to ensuring that your privacy is protected.

Should we ask you to provide certain information for identification purposes, you can be assured that it will only be used in accordance with our privacy statement. We may change the privacy policy occasionally by updating this page. You should check this page from time to time to ensure that you are happy with any changes that have been made.

It is important for Muuto to protect and respect your privacy, and it is our goal to keep and process your personal data securely and appropriately.

In our privacy policy, you can read the terms for how we process your personal data and the rights that you have when using our website. 

You will always be able to find our privacy policy on this page, and it will be updated whenever there are relevant changes.

This is version 1.0 of Muutos Privacy Policy as of May 11th, 2018

If you have any questions or comments regarding our privacy policy, please contact us at customercare@muuto.com

WHAT IS PERSONAL DATA?

Personal data is data that can identify a person such as name, address, email, phone number, picture and IP-address.

MUUTO COLLECTS PERSONAL DATA

When you visit, we automatically collect information about<br>your use of the website, e.g. the browser you are using, search words<br>you have used on the website, your IP-address and network location,<br> and information about how you access our website. We collect this in order to optimize the<br>user experience and functionality of the website. 

If you as a wholesale or contract customer buy products from Muuto, or if you contact customercare@muuto.com, we collect the data you yourself provide, e.g. name, address, company, mail, phone number, payment method, info on the products you have bought and might have returned, and shipping information.

When you sign up to our newsletter (Private, Contract Dealer or Wholesale), we collect the information provided when signing up, being your name, mail and country.

WE COLLECT AND USE DATA FOR DIFFERENT PURPOSES

The purpose of collecting and using your personal information can be divided into the two following categories:

1. There is some personal data that we need to know about you, in order to deliver our service to you, e.g. identification and contact information such as your name, your address or mail. We have to follow the current legislation at all times and therefore register and save relevant personal data, thereby complying with tax and book keeping legislations.

2. There is some personal data that we would like to know about you in order to improve our services, communication and marketing, allowing us to offer you the best and most relevant information and service.

DELETION OF PERSONAL DATA

Your personal data will be deleted when it is no longer relevant for the initial purpose for why it was collected, processed and saved.

SHARING OF PERSONAL DATA

We do not sell, publish or in any other way forward your personal data to others, unless:
- It is necessary in order to deliver our service to you
- It is necessary in order to comply with legislation
- You have given us your consent to do so
- It is part of a collaboration with data processors, both in and outside of EU/EØS.

To provide transparency about how we handle your personal information, we hereby inform you of your rights.

RIGHT TO ACCESS

You are at any time entitled to get access to any information we have regarding you, what our purposes with the registration are and from where we have obtained the information.

You have the right to have get a copy of the personal data that we have on you. If you would like a copy of your personal data, we ask you to send a written request to customercare@muuto.com.  Kindly note that you can be asked to document that you are who you claim to be.

RIGHT TO CORRECTION
You have the right to have incorrect information about you corrected. If you find that Muuto holds incorrect information about you, you are always welcome to write us an email so that we can correct the information.

RIGHT TO DELETION

You have the right to get all, or some, of your personal information deleted by Muuto, so long that it does not conflict with another Danish law.

RIGHT TO LIMIT HANDLING OF PERSONAL DATA

You have the right to ask us to limit the handling of your personal data.

RIGHT TO OPPOSE

You have the right to oppose our treatment of your personal data, in regards to direct marketing and profiling.

RIGHT TO REVOKE

You have the right to revoke your consent. If you wish to revoke your consent, please contact us at customercare@muuto.com.

RIGHT TO COMPLAIN

You have the right to make a complaint to Datatilsynet, Borgergade 28, 5, 1300 København K, about how we handle your personal data. Complaints can be given by email to dt@datatilsynet.dk or by phone +45 33 19 32 00.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

We are entirely committed to protecting the privacy of our website visitors and customers. Muuto A/S does not sell, share or transfer your personal information to any outside parties other than our third-party processors.

For the sole purpose of operating our business, suppliers or third party processors (such as credit card companies, customer service providers and shipping companies) may process your information, but only to the extent that it is needed to assist the Muuto business.

When you visit B2B.muuto.com, we collect information about your activities on our website (for example by using cookies). A cookie is a small data file placed on your computer’s hard drive that contains information about which parts of our website you have visited.

We use cookies to personalize your online experience and to collect statistical data for the purpose of improving the buying experience on the website. Cookies are reliable files and cannot execute program code, transmit viruses or be used to collect information about what you otherwise may use your computer for. We do not use cookies to store or collect personal information.

You are free to decline the use of cookies. Most web browsers permit you to delete or block cookies and to warn you and ask for your consent before cookies are stored. You can find help in your browser on how to set your browser to handle and possibly block cookies.

If you do not wish to use cookies when visiting our online store this may affect your shopping experience, as we among other things use cookies to keep your shopping cart updated. The use of cookies is also necessary if you want to be able to place an order.

HOW DO WE USE COOKIES?

We use cookies for the following primary purposes: functionality, web statistics, sales and advertising. We use the functional cookies to ensure that our online store is functioning as intended, which among other things includes that you are able to add items to your shopping cart, place an order, etc. We do not store any personal information and the cookies expire and no longer have any effect once you have closed your browser.

WHAT DO WE USE COOKIES FOR?
We use services from Google (Google Analytics) to collect web statistics. Cookies from this provider among other things allow us to see which pages are visited, where the traffic comes from, etc. We use the information to measure and improve the user experience on our website and to follow up on sales and ad campaigns. 

Additionally, we use partners that help us to keep track of user activities, the profitability of online marketing and to deliver targeted online ads when you visit other websites. These services may use third-party cookies provided by our partners.

Click below the for the full overview of our Newsletter Terms & Conditions 

Link to Terms & Conditions

If you have any questions or comments regarding our privacy and cookie policy, please contact us at customercare@muuto.com.